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Knowledge Base Preview

Cost Per Contact

$5$25

Support Time

24/7/365

24/7 Self-Service

The Answer is Always There

Empower your customers with instant answers. Reduce tickets and scale your support without scaling headcount using our SEO-optimized Knowledge Base.

AI-Ready Content

Structured data that feeds AI chatbots and search engines perfectly.

Instant Search

Help users find what they need in milliseconds with fuzzy search.

Rich Formatting

Embed videos, code blocks, and diagrams to explain complex topics.

Efficiency at Scale

The most cost-effective way to support your growing user base.

91%

Would use a knowledge base

Customers say they’d use a knowledge base if it met their needs.

Source: Zendesk

81%

Try self-serve first

Customers attempt to solve issues themselves before contacting support.

Source: Harvard Business Review

67%

Prefer self-service

Customers prefer self-service over speaking to a company representative.

Source: Zendesk

45%

Average CSAT increase

Reported average CSAT increase after adopting self-service.

Source: Document360

Start Your Knowledge Base

Turn your team's knowledge into your company's greatest asset.