
Cost Per Contact
$5$25
Support Time
24/7/365
The Answer is Always There
Empower your customers with instant answers. Reduce tickets and scale your support without scaling headcount using our SEO-optimized Knowledge Base.
AI-Ready Content
Structured data that feeds AI chatbots and search engines perfectly.
Instant Search
Help users find what they need in milliseconds with fuzzy search.
Rich Formatting
Embed videos, code blocks, and diagrams to explain complex topics.
Efficiency at Scale
The most cost-effective way to support your growing user base.
91%
Would use a knowledge base
Customers say they’d use a knowledge base if it met their needs.
Source: Zendesk81%
Try self-serve first
Customers attempt to solve issues themselves before contacting support.
Source: Harvard Business Review67%
Prefer self-service
Customers prefer self-service over speaking to a company representative.
Source: Zendesk45%
Average CSAT increase
Reported average CSAT increase after adopting self-service.
Source: Document360Start Your Knowledge Base
Turn your team's knowledge into your company's greatest asset.